SageVibe

Privacy Policy

Our Commitment to Privacy

At SageVibe, we believe your personal data belongs to you. We are committed to building knowledge companions that learn from your life while keeping your data completely secure and under your control through advanced encryption.

Definitions

SageVibe, Inc. - a corporation registered in the United States ("SageVibe" or "we" or "us") responsible for processing personal data collected through our platform.

User - any individual who can be identified through our services ("you," "your").

Personal Data - any content that can be linked to you, including chat histories, knowledge base content, email address, and usage analytics.

Platform - SageVibe's website, applications, and services.

Information We Collect

Information You Provide:

  • Email addresses and Google Auth information
  • Chat histories and conversations with your AI companion (will be kept private through encryption)
  • Knowledge base entries, uploaded documents, and personal notes (will be kept private through encryption)
  • Profile information and service preferences

Information Collected Automatically:

  • Usage analytics such as button click counts
  • Device information including IP address and browser type
  • Location data (limited to city information) to enhance location-based services
  • Anonymized and obfuscated user data derived from chats and knowledge base for service improvement (can be turned off on Premium Tier)

Age Requirements and Minor Protection

SageVibe services are available to users of all ages, including minors. We implement comprehensive safety measures:

  • Age Verification: We collect and verify user age during registration
  • Content Filtering: Automated systems filter content appropriately based on user age
  • Parental Controls: Enhanced protections and controls for users under 18
  • COPPA Compliance: Additional privacy protections for users under 13

Data Security and Encryption

Zero-Knowledge Storage:

We will implement Zero-Knowledge Storage as much as possible for your personal content:

  • Two-Factor Server-Side Encryption: Chat histories and knowledge base content will be protected with advanced encryption
  • Storage Protection: Your encrypted data at rest will not be accessible by SageVibe team members without your authorization
  • Premium Controls: Premium Tier users will receive additional password-protected encryption controls

Data Classification:

  • Encrypted Personal Data: Chat histories, knowledge base content, uploaded documents will be encrypted
  • Standard Protection: Account information, usage analytics, project metadata will receive standard protection measures

Open Source Commitment:

SageVibe will open-source its API stack to provide transparency and enable independent security audits of our encryption methods.

How We Use Your Information

  • To provide and improve our AI knowledge companion services
  • To personalize your experience and learn from your interactions
  • To send you updates about SageVibe (only if you subscribe)
  • To ensure the security and functionality of our platform
  • To develop new features and improve service quality
  • To comply with legal obligations and protect our rights

Data Retention

We will only store your personal data on our systems for the period necessary to serve the outlined purposes or obligations by the applicable law (for example for bookkeeping or mandatory archiving purposes). The personal data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected and the storage period prescribed by the applicable law expires.

Data Sharing and Third Parties

We do not sell your personal data. We may share information only when:

  • Required by law or legal process
  • With service providers under strict contractual obligations
  • To protect rights, property, or safety
  • During business transfers (with user notification)

All third-party providers are contractually bound to maintain data security and use restrictions.

Your Rights

You have complete control over your data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Export your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time
  • Opt out of communications at any time

California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell data)
  • Right to non-discrimination

International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards through adequate protection mechanisms, standard contractual clauses, and certification schemes where applicable.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of material changes through email, platform notifications, and updating the effective date.